Monday, June 14, 2010

I hate Comcast

There. I said it. I HATE the bastards.


(Rant warning; please do not read if you have delicate sensitivities!)

We have our land-line, cable television and Internet bundled with Comcast and the whole damned thing has been mostly down for DAYS! Everything goes dead at the same time each day and no matter how many times we call and complain, or how many times they send a "representative" out to our house to check our system, NOTHING gets done about it.

Each time the guy checks our equipment, he tells us there is nothing wrong at our end. But the Comcast people in Schaumburg or Mumbai or wherever the hell they are tells us that it's not them, it's us.

Grrrrrr!!!!! No. It's not us. It's them.

The upshot is, I've been sitting here since last week with the Internet mostly down and all those QUERIES out! I just know some agent is going to send me an email and I'm going to miss it! Talk about stress.

Anyway, I would like to say this to Comcast Cablevision: You people are fucking morons! Someone should put your incompetent asses out of business once and for all.

There. I feel better. And I'm not worried about them suing me for giving my opinion. I know a little about libel after twenty-five years in journalism and I know I have the right to say what I want about someone. The burden of proof is on them to prove they are NOT fucking morons.

Ha. Good luck with that, Comcast.

Oh, and I got a blog award while we were down. The lovely Anne Gallagher at gave me the Surefire Winner Award! Wow. Thanks, Anne.
I hereby pass it to Gina at Once she gets Shay's story down, it's a Surefire Winner! :)


  1. Hehehehehehe.

    Vent away Terry. Vent away.

    At least you live somewhere you can (in theory) bundle your services. Out here in the back of beyond, it's Internet by Aircard or the one satellite company that will risk their guys getting gored by a bull... and they make you PAY for it several times over.

    I think there should be a requirement for all business licenses that the company must prove they're not ***** morons before doing business. The world would be a happier and less bleeped place ;-P

  2. It's a week for venting and rants, I think.

    I don't know whether it's comforting, or depressing, to know that Comcast is just as suckitudinal all across our great country. I thought it was just the folks in Maryland. I'm jealous that your reps are from Mumbai... ours are from Pakistan.

  3. I have Time Warner's roadrunner. It's not much better. I have days of flickering internet that make me want to pull my hair out.

  4. Ding ding ding! We have a winner!

    "Suckitudinal" is the word of the day!

    Congratulations, Tracy! :)

  5. Same with telecommunication companies here in Australia. I've been on hold so many times where it goes for over an hour and then hangs up on me. You get a form to fill in on their website with a lame promise of getting back to you in 48hrs, but they never do. BUT, say one smart comment about them on twitter and you get an immediate response. That's how I get hold of them nowdays.

  6. Wow. I consider myself very lucky that I didn't even know what Comcast was.

  7. Cancel the bundle and find another way to get your internet and cable. My mother has a bundle and it's so expensive. I have phone and internet through the phone co. and dish instead of cable. Whenever I have trouble my guys come right out, or help me over the phone right away. My mother has to wait hours/days. My stuff separate is $40- cheaper than her bundle. Go figure. And she refuses to give over.

  8. I haven't had Comcast for years because I won't support evil empires ... except that now we have AT&T U-verse TV and internet. Which is actually really great, but you can't exactly consider it a great company.

  9. You're pretty damn awesome Terry. Thank you, thank you, thank you.

    I'm leaving for my trip this afternoon and I'm hoping that I can get this story together once and for all. If not, well, I'll keep working at it.

    As for comcast? I could gripe for hours on end about these greedy corporations. But I won't. Customer service is out the window for the new millennium, dontcha know? And that's all I have to say about that.

    I'll miss you guys while I'm gone. Hopefully nothing too exciting happens while I'm away. I'm selfish like that. ;)

    I did post some of the second chapter. Not near complete but I have to just keep posting. It keeps me moving.

    Thank you again for the wonderful award and we'll chat when I get back. Good luck with those evil greedy bastards.

  10. Hi Terry – Congrats on the award!

    I work for Comcast. I would like to help in making sure the problem is corrected for you. I have contacts in IL and I'd like my colleagues there to know about your experience. Please contact me, include the phone number on the account so I can assist.

    For those of you who are experiencing problems with Comcast, please feel free to contact our team at the email below. We are here to help! :)

    Sorry for the troubles we caused.

    Mark Casem
    Comcast Corp.
    National Customer Operations

  11. So did Mark come through for you? Talk about the powers of a blog!

  12. Ah yes, I love a good rant! To hell with Comcast!

  13. Damn Terry! Ha! Will ya look at that?! I guess the pen is mightier than the sword.

  14. Get a smartphone. Then you'll have something else to get mad at! lol But it's also a good backup access to the internet.

  15. Holy cow, it must be website beautification week. Looks good, better than that brown wallpaper from Aunt Minnie's parlor. I really liked the background map that was here for a few minutes, but the hummingbird is cool, too.

    When are you going to write a novel about a father and son who treasure hunt (your home page says you actually do that), who find something with major political ramifications, with a love affair thrown into the mix... I look for stuff that like when it's 90 degrees and I head to the drugstore for a paperback (my town is too tiny for a bookstore).